Unwanted bikes can be returned within 14 days at your cost. Only bikes that are completely unused can be returned for a refund.  

Please note that only those bikes that have not been ridden and have no signs of use or wear are considered unused bikes. 

To return a bike, please fill this form and our Customer Service team will be in touch. 

Please refer to the Returns Information Page to ensure your returns complies with 'Your Right To Cancel An Order' on our Terms of Use