Brompton Knowledge | I've Bought A Bike Online For Home Delivery, But Would Like To Return It. Can I Return It To A Brompton Retailer

Bikes purchased from our online store with home delivery must be returned to Brompton directly

No. Bikes purchased from our online store with home delivery must be returned to Brompton directly and not to one of Brompton authorised retailers or Brompton Junction stores unless specified otherwise by the Brompton Customer Service team.

To return an unwanted item, please submit the returns form here.

Our Customer Service team will contact you with further steps within 3 working days.

Contact Us

Live Chat

Click on the icon at the bottom right of your browser to start the chat.

The fastest way to get in touch. Available from 09.00am to 16.30pm on weekdays and until 15.30pm on weekends.

Email

Click to contact us via email. We aim to respond to all enquiries within 72 hours.

Video Call

Click to discuss purchasing or technical enquiries via a video call. Available from Monday to Friday.

Video Call

Phone

Click to schedule a call back via phone. Available from Monday to Friday.

Phone

Stay in the know

Keep in touch with all things Brompton. Find out about upcoming collaborations, events and more.

Brompton Knowledge | I've Bought A Bike Online For Home Delivery, But Would Like To Return It. Can I Return It To A Brompton Retailer

Brompton Knowledge | I've Bought A Bike Online For Home Delivery, But Would Like To Return It. Can I Return It To A Brompton Retailer

Register your Brompton for an extended 7-year frame warranty

Contact Us

Live Chat

Click on the icon at the bottom right of your browser to start the chat.

Email

Video Call

Phone

Returns

Warranty

Stay in the know

Electric Bike App