Online Shop Customer Service

Please see below for details on delivery and returns. For any other enquiries please contact our Customer Service Team via support@brompton.co.uk

UK & International Deliveries

Depending on the type of product, Brompton delivers to the following locations:

Bikes in stock: UK, USA and Singapore

Custom Bikes: UK

Bags, Parts and Accessories: UK, USA, Singapore, Netherlands, France, Spain (Mainland only), Portugal, Italy, Republic of Ireland, Belgium, Sweden, Denmark, Norway and Luxembourg.

​Please note orders must be placed on your local country website.

 

By using us.brompton.com you are buying from Brompton Bicycle Inc in the USA, only orders for shipping inside the US will be valid as we do not offer international shipment from the USA.

Bags, Parts and Accessories:
Orders will be processed and dispatched within 3 working days. Delivery should be within 5-7 working days from day of order but this is dependent upon location. 

Bikes in stock:
Orders will be processed within 7 working days. Once your order arrives to the selected dealer, the bike will go through a process of inspection. The dealer will contact you directly as soon as your bike is ready for collection. If you would like to have more information regarding the collection date, please contact the dealer directly.

Click and Collect:
Click and Collect bikes can only be picked up at the collection dealer you select during checkout.

Pre-sell bikes:

Please check the estimated delivery date on the product description page. The dealer will contact you directly as soon as your bike is ready for collection.

General Information:

Our orders are dispatched using UPS.

Orders ship for free when you spend more than $200.

Please note that we are closed over the weekends and national holidays.